Frequently Asked Questions
Find answers to common questions about our garage door services, warranties, and more.
In most cases, we can diagnose and repair motor failures the same day you call. Our service vehicles are stocked with common motor parts and replacement units. For standard motor repairs, expect a service window of 2-4 hours from your initial call. If a complete motor replacement is needed and we have the unit in stock, we can typically complete the job within the same visit. For specialized or older motors that require ordering, we'll provide a temporary solution if possible and schedule the replacement within 1-2 business days.